INFORMED CONSENT CHECKLIST FOR TELEHEALTH SERVICES
*including Teletherapy and Telepsychological services*


Prior to starting video-conferencing services, we discussed and agreed to the following:

  • There are potential benefits and risks of videoconferencing (e.g. limits to patient confidentiality) that differ from in-person sessions.
  • Confidentiality still applies for telehealth services, and nobody will record the session without the permission from the others person(s).
  • We agree to use the video-conferencing platform selected for our virtual sessions, and the provider will explain how to use it.
  • You need to use a webcam or smartphone during the session.
  • It is important to be in a quiet, private space that is free of distractions (including cell phone or other devices) during the session.
  • It is important to use a secure internet connection rather than public/free Wi-Fi.
  • It is important to be on time. If you need to cancel or change your tele-appointment, you must notify the provider in advance by phone or email.
  • We need a back-up plan (e.g., phone number where you can be reached) to restart the session or to reschedule it, in the event of technical problems.
  • We need a safety plan that includes at least one emergency contact and the closest ER to your location, in the event of a crisis situation.
  • If you are not an adult, we need the permission of your parent or legal guardian (and their contact information) for you to participate in telehealth sessions.
  • You should confirm with your insurance company that the video sessions will be reimbursed; if they are not reimbursed, you are responsible for full payment.
  • As your provider, I may determine that due to certain circumstances, telehealth is no longer appropriate and that we should resume our sessions in-person.
  • *please inform provider if location is different than probably location when engaging in telehealth*